Deposit, Guarantee and Cancellation conditions

Deposit and Guarantee


Currently NO DEPOSIT for all bookings concerning the Summer Season 2021 as well the Autumn/Winter Season 2021/2022.


We are pleased to inform you that the final invoice is create at check-out.
We accept the following payment methods at our hotel:

» cash payment
» Euro check card (Maestro card/bankomat)
» Eurocard/MasterCard
» VISA Card
 

Please note that we do not accept Diners & American Express cards.


Cancellation conditions
 

The following cancellation conditions apply for individual bookings for summer/autumn 2021 (until 20.12.2021):

  • up to 72 hours before arrival - free cancellation
  • from 72 hours before arrival: 90% of the total price
  • day of arrival or no-show: 100% of the total price

 

For bookings over the Christmas period (20.12. - 26.12.2021) and New Year's Eve (26.12.2021- 05.01.2022) as well till 18.04.2022 separate conditions apply:

  • up to 2 weeks before arrival - free cancellation
  • from 14 days before arrival: 70% of the total price
  • from 7 days before arrival: 90% of the total price
  • on the day of arrival or NoShow with 100% of the total price as cancellation fee