Deposit, Guarantee and Cancellation conditions

Deposit and Guarantee

For bookings with latest departure date at the 20th of December 2020 we don´t need a deposit and looking forward to welcome you.

For bookings starts with the 20th of December 2020 we need a deposit of € 200,00 per room.

As soon as we confirm your reservation, we will send you a HOBEX LINK via which you can make a secure deposit of € 200,00 per room.

We kindly ask you to pay the deposit within 7 days after your booking at the latest. With this you accept our hotel contract conditions and your booking is fixed.

When we receive your payment, we will send you a confirmation of the down payment by e-mail.

 

Cancellation conditions

The following cancellation conditions apply for individual bookings until departure 20.12.2020

  • up to 3 days before arrival: free of charge
  • from 2 days prior to arrival: 90 % of the total cost
  • day of the arrival or No-Show: 100% of the total cost
     

Special conditions apply for bookings over the Christmas season (20.12.2020 - 26.12.2020) and New Year's Eve (26.12.2020- 05.01.2021):

  • up to 4 weeks before arrival: free of charge
  • from 30 days prior to arrival: 100% of the total cost

!! Regarding Hotel Karwendelhof: Deposit for bookings over New Year's Eve: € 500.00
 

The following cancellation conditions apply for individual bookings from 05.01.2021

We would like to point out that there is no right of withdrawal within 14 days for a reservation. Instead, the following cancellation conditions apply to individual bookings:

  • up to 2 weeks before arrival: free of charge
  • from 14 days prior to arrival: 70 % of the total cost
  • from 7 days prior to arrival: 90 % of the total cost
  • day of the arrival or No-Show: 100% of the total cost